h7777 Privacy Policy — How We Protect Your Personal Data

This Privacy Policy ("Policy") is published by h7777 ("h7777", "we", "us", "our") and applies to all personal data collected through the h7777 platform located at h7777.biz, including all associated services, features, communications, and customer support interactions.

h7777 is committed to protecting the privacy and personal data of all users of the platform, including registered players, prospective registrants, and visitors to h7777.biz. This Policy explains — in clear, plain terms — what personal information h7777 collects about you, the purposes for which it is used, the safeguards applied to protect it, and the rights available to you in relation to your own data.

By registering for an h7777 account, depositing funds, placing wagers, or otherwise using h7777.biz, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not consent, please do not register for or use h7777.

This Policy should be read alongside h7777's Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference and form part of the overall agreement governing your use of h7777.

For the purposes of applicable data protection legislation, h7777 acts as the Data Controller of the personal data collected and processed through the h7777 platform. As Data Controller, h7777 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.

h7777 may engage third-party service providers who process personal data on h7777's behalf as Data Processors. These include payment processing partners (JazzCash, EasyPaisa, HBL, UBL, SadaPay), KYC and identity verification service providers, licensed game platform suppliers, and cloud infrastructure providers. All Data Processors engaged by h7777 are contractually obligated to process personal data only on h7777's documented instructions and to maintain data security standards equivalent to those applied by h7777 itself.

For all data-related enquiries, you may contact h7777's designated data contact at: [email protected]. Please include "Privacy / Data Request" in the subject line to ensure your communication is routed to the appropriate team.

h7777 collects only the personal data that is necessary for the purposes identified in Section 5 of this Policy. The categories of personal data h7777 collects include:

h7777 does not intentionally collect sensitive personal data beyond what is strictly required for the KYC process (CNIC data and date of birth). h7777 does not collect data relating to religious beliefs, political views, health conditions, or other special categories of personal data.

h7777 collects personal data through the following channels:

• Direct Registration: Identity, contact, and document data you provide when creating your h7777 account or completing KYC verification;
• Platform Usage: Gaming activity, session data, and technical data generated automatically as you use h7777's services;
• Payment Transactions: Financial data transmitted through JazzCash, EasyPaisa, HBL, UBL, SadaPay, and USDT TRC20 payment integrations when you make deposits or withdrawals;
• Customer Support Interactions: Communications data from live chat sessions, email correspondence, and support tickets submitted to h7777's support team;
• Cookies and Tracking Technologies: Technical and preference data collected through cookies and similar technologies as described in Section 8 of this Policy;
• Third-Party Verification Services: Identity confirmation data received from KYC verification partners where h7777 uses automated or assisted identity checking services.

h7777 uses your personal data for the following purposes, each of which is tied to a lawful basis as set out in Section 6:

• Account Creation and Management: Processing your registration, maintaining your h7777 account, authenticating your h7777 login sessions, and managing account settings;
• Identity and Age Verification (KYC): Confirming your identity, verifying your date of birth to enforce the 21+ minimum age requirement, and satisfying regulatory KYC obligations;
• Payment Processing: Facilitating deposits and withdrawals through your chosen PKR payment methods, reconciling transaction records, and resolving payment disputes;
• Regulatory Compliance: Fulfilling h7777's obligations under Anti-Money Laundering (AML) regulations, including transaction monitoring, suspicious activity reporting, and record-keeping for the periods required by the platform's governing licence;
• Platform Security and Fraud Prevention: Monitoring for unauthorised account access, detecting multi-accounting, identifying patterns of bonus abuse, and investigating suspected fraudulent or criminal activity;
• Responsible Gaming: Tracking gaming behaviour to identify patterns that may indicate problem gambling and enabling the responsible gaming tools (deposit limits, self-exclusion, cooling-off) offered through your h7777 account;
• Customer Support: Providing assistance with account queries, payment issues, technical problems, and dispute resolution;
• Platform Improvement: Analysing aggregated, anonymised usage data to improve the h7777 platform's performance, game selection, payment methods, and user experience;
• Marketing Communications: Sending promotional communications about h7777 bonuses, PSL promotions, and platform updates to users who have opted in to receive such communications (see Section 13).

h7777 processes personal data under the following lawful bases:

• Contractual Necessity: Processing required to perform the contract between h7777 and the User — including account management, payment processing, and game access — falls under this basis;
• Legal Obligation: Processing necessary to comply with AML regulations, KYC requirements, tax reporting obligations, and directions from regulatory or law enforcement authorities;
• Legitimate Interests: Processing carried out for h7777's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and platform improvement — provided such interests are not overridden by the User's data protection rights;
• Consent: Processing of data for marketing communications, non-essential cookies, and optional analytics features, where the User has provided explicit, freely given, specific, informed, and unambiguous consent. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.

h7777 does not sell, lease, or commercially transfer personal data to third parties. h7777 shares personal data with third parties only in the following limited circumstances:

• Payment Processors: JazzCash, EasyPaisa, HBL, UBL, SadaPay, and USDT TRC20 network operators receive the minimum financial data necessary to process your deposit and withdrawal transactions;
• KYC and Identity Verification Partners: Where h7777 uses third-party services to assist with CNIC verification and identity checking, relevant identity documents and data points are shared securely and solely for verification purposes;
• Game Platform Providers: Licensed game providers (such as Evolution Gaming, Pragmatic Play, PG Soft) receive session and wagering data necessary to facilitate game access and resolve game-related disputes, as per the data processing agreements in place with each provider;
• Regulatory and Law Enforcement Authorities: h7777 will disclose personal data to applicable regulatory authorities, law enforcement agencies, or courts where required to do so by law, court order, or in response to a lawful regulatory request;
• Business Succession: In the event of a merger, acquisition, or transfer of h7777's operations, personal data held by h7777 may be transferred to a successor entity, subject to that entity assuming equivalent data protection obligations;
• Fraud Prevention Consortiums: Where legally required or permitted, h7777 may share data with industry fraud prevention services to identify and act on patterns of fraudulent activity across the wider online gaming industry.

h7777 uses cookies and similar tracking technologies to support the operation of the platform and improve the user experience. The following categories of cookies are used on h7777.biz:

• Strictly Necessary Cookies: Essential for the basic operation of h7777.biz — including maintaining your h7777 login session, remembering your preferred language, and ensuring the platform functions correctly. These cookies cannot be disabled without impairing core platform functionality;
• Functional Cookies: Remember your preferences and settings within h7777 — such as game display preferences and responsible gaming limit settings — to provide a more personalised experience;
• Analytics Cookies: Collect aggregated, anonymised data about how Pakistani players use h7777.biz — which pages are visited, how long sessions last, which games are most popular — to help h7777 improve the platform. These cookies do not identify individual users;
• Security Cookies: Support h7777's fraud detection and account security systems by identifying unusual access patterns, multiple simultaneous sessions, or other indicators of unauthorised account activity.

h7777 does not use third-party advertising cookies or retargeting pixels on h7777.biz. Your browsing activity on h7777 is not shared with advertising networks.

You may manage your cookie preferences through your browser settings. Please be aware that disabling cookies categorised as Strictly Necessary may impact your ability to use core h7777 features, including maintaining your logged-in session.

h7777 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:

• 256-bit SSL/TLS Encryption: All data in transit between your device and h7777's servers is encrypted using industry-standard TLS protocols, consistent with the security standards applied by major Pakistani banking institutions such as HBL and Meezan Bank;
• Encryption at Rest: Personal data stored on h7777's servers — including CNIC documents, financial records, and account credentials — is encrypted using strong cryptographic algorithms;
• Access Controls: h7777 staff access to personal data is governed by role-based access control (RBAC) principles — each team member can access only the data necessary for their specific function. Access to sensitive data (KYC documents, financial records) is further restricted and logged;
• Two-Factor Authentication: h7777 offers optional 2FA for all player accounts via SMS to registered Pakistani mobile numbers, significantly reducing the risk of unauthorised account access even where credentials are compromised;
• Security Monitoring: h7777 operates continuous security monitoring of platform infrastructure to detect and respond to threats, intrusion attempts, and abnormal data access patterns;
• Penetration Testing: h7777's platform undergoes periodic security assessments to identify and remediate vulnerabilities before they can be exploited.

Notwithstanding the above, no internet-based system is entirely immune to security incidents. In the event of a data breach that is likely to result in risk to Users, h7777 will notify affected individuals promptly and in accordance with applicable notification obligations.

h7777 retains personal data for the minimum period necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by legal, regulatory, or contractual obligations. The following retention guidelines apply:

• Account Data: Retained for the duration of your active h7777 account relationship and for a period of five (5) years following account closure, to satisfy AML record-keeping obligations;
• KYC / Identity Documents: Retained for five (5) years from the date of verification, consistent with international gaming licence KYC record-keeping standards;
• Financial Transaction Records: Retained for seven (7) years in compliance with financial record-keeping requirements applicable to gaming platforms operating under international standards;
• Gaming Activity Logs: Retained for three (3) years from the relevant gaming session date, used for dispute resolution, responsible gaming monitoring, and regulatory audit purposes;
• Customer Support Records: Retained for three (3) years from the date of last interaction, to support quality assurance and dispute resolution;
• Marketing Consent Records: Retained for the duration of consent plus three (3) years, as evidence of lawful marketing activity;
• Technical / Log Data: Retained for twelve (12) months, after which it is deleted or anonymised.

On expiry of applicable retention periods, personal data is securely deleted or irreversibly anonymised. Anonymised data — which cannot be re-linked to any individual — may be retained indefinitely for statistical and analytical purposes.

As a registered h7777 user, you have the following rights in relation to the personal data h7777 holds about you. These rights may be exercised by submitting a written request to [email protected] with the subject line "Data Rights Request":

h7777 strictly prohibits the use of its platform by individuals under the age of 21. h7777 does not knowingly collect personal data from any individual under this minimum age. The CNIC-based KYC verification process is specifically designed to confirm that all registered users meet the 21+ age requirement before full account access is granted.

If h7777 discovers or is notified that personal data has been collected from an individual who does not meet the minimum age of 21, h7777 will:

• Immediately suspend the affected account;
• Permanently delete all personal data associated with the account, to the extent not prevented by legal obligations;
• Return any deposits made to the registered payment source where possible;
• Forfeit all gaming winnings associated with the underage account.

h7777 sends marketing communications — including bonus offers, PSL and cricket betting promotions, platform feature updates, and seasonal promotions — only to users who have explicitly opted in to receive such communications during account registration or through their h7777 account settings.

Marketing communications from h7777 may be delivered via:

• Email to your registered email address;
• SMS to your registered Pakistani mobile number;
• In-platform notifications visible when you are logged in to your h7777 account.

h7777 does not use third-party advertising networks to deliver targeted advertising to h7777 users based on their gaming activity or personal data. All h7777 promotional communications are sent directly by h7777 or its authorised communications partners, who are contractually prohibited from using your data for any purpose other than delivering the h7777 communication.

You may unsubscribe from h7777 marketing communications at any time by:

• Clicking the unsubscribe link at the bottom of any h7777 marketing email;
• Updating your communication preferences in your h7777 account settings under Profile > Notifications;
• Contacting h7777 support at [email protected] with the subject line "Unsubscribe".

Opting out of marketing communications does not affect the delivery of transactional messages (deposit confirmations, withdrawal notifications, account security alerts, responsible gaming notifications) which are sent regardless of marketing preferences as they are essential to the operation of your h7777 account.

h7777 reserves the right to amend this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, platform operations, or data processing practices. The most current version of this Policy will always be available at h7777.biz/privacy-policy.

Where changes to this Policy are material — meaning they substantively affect how h7777 collects, uses, or shares your personal data — h7777 will provide advance notification via email to your registered address or via an in-platform notification before the changes take effect. The effective date will be clearly displayed at the top of the updated Policy.

Your continued use of h7777 following the effective date of a revised Privacy Policy constitutes your acceptance of the changes. If you do not accept a material change, you should cease using h7777 and may request account closure and the return of any Real Money Balance in accordance with the account closure provisions of h7777's Terms & Conditions.

For any questions, concerns, or requests relating to this Privacy Policy or the personal data h7777 holds about you, please contact h7777 using the details below. All privacy-related communications will be acknowledged within 5 business days and substantively responded to within 30 days.

h7777 is committed to resolving all privacy concerns directly and constructively. If you are not satisfied with h7777's response to a privacy complaint, you may refer the matter to the relevant regulatory or data protection authority under the rules of h7777's governing licence jurisdiction.